17.3 Debt Collection

Purpose

This policy establishes procedures and correspondence guidelines for collecting overdue balances of both current and former students.

Policy

The college desires to work closely with students who have overdue account balances in a manner that serves the best interest of both the student and the College.

Tuition payment plans are available as outlined in the Rochester University Course Catalog under Semester Payment Plan Payment plans are monitored regularly for timely payments.

Current students are not allowed to register for an upcoming semester if an unpaid balance exists on their account.

When former student’s account becomes 30 days overdue, the Business Office will prepare and issue a letter stating the amount due and required response time. The Controller has the authority to establish payment plans for former students who have an unpaid balance.

Reports relating to collection activity are maintained by the Business Office and are available upon request on an as needed basis.

Should no payment or response be received within 30 days, the account will be sent to third-party collections.