Communication Methods

Rochester College may communicate with students via several methods, including (but not limited to) U.S. Mail, phone, fax, e-mail, the RC App, or social media platforms. Students should inform the college whenever a change is made to their contact information. An official RC e-mail address is issued to each student at the time he or she is admitted to Rochester College. This official RC e-mail address takes the form of a person’s first initial and last name, followed by “@rc.edu” (e.g., jcollege@rc.edu).

Students are responsible for activating their RC e-mail accounts; this may be accomplished on the student portal at my.rc.edu. Students must check email regularly in order to receive important messages and notifications; as a general guideline, students should check their RC email at least once a day as certain communications may be time-sensitive. Failure to read and respond to official Rochester College communications sent to the student’s official RC e-mail address may result in discipline sanctions dependent on the nature of the communication. Failure to read and respond to these communications does not absolve the student from knowing and complying with the content of those communications.

Use of e-mail for official communications with students complies with other applicable Rochester College policies and business practices.